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E-Commerce Operations & Social Media Intern

Location: Remote (Fully)

Position Type: Internship (with the potential for full-time employment)

Company Overview: 

StylBaubls is an innovative e-commerce store offering elegant, aesthetic, and minimalistic designs printed on apparel, accessories, and lifestyle products. We aim to create a seamless and stylish shopping experience for our customers, and we are looking for a motivated intern to join our growing team.

Role Overview: 

As an E-Commerce Operations & Social Media Intern, you will play a vital role in supporting the daily operations of our e-commerce business while managing our social media presence. This is an excellent opportunity for someone who is passionate about e-commerce, digital marketing, and operations and is eager to learn in a fast-paced, creative environment.

Key Responsibilities:

1. E-Commerce Backend Operations:

-Order Processing: Monitor, manage, and fulfil customer orders, ensuring timely dispatch and delivery.

-Inventory Management: Track stock levels, update product listings, and coordinate with suppliers to maintain accurate inventory.

-Product Catalogue Management: Upload new products, update descriptions, pricing, and images on the website.

-Customer Support: Address customer inquiries, complaints, and concerns through email, chat, or phone, ensuring prompt resolution.

-Data Analysis: Assist in tracking sales performance, customer feedback, and key metrics to improve e-commerce processes.

-Logistics Coordination: Work with shipping partners to ensure smooth logistics and resolve any delivery issues.

1. Social Media Management:

-Content Creation: Develop creative, engaging content for social media platforms (Instagram, YouTube, Pinterest), aligning with StylBaubls’ brand aesthetic.

-Social Media Scheduling: Plan and schedule social media posts using tools like Meta-suite or YT scheduler, ensuring consistent posting across all platforms.

-Community Engagement: Respond to comments, messages, and engage with followers to build a strong online community.

-Ad Campaigns: Assist in creating and managing social media ad campaigns to drive traffic and sales.

-Performance Reporting: Track and analyze social media metrics, such as engagement rates and audience growth, and provide recommendations for improvement.

Requirements:

– Currently pursuing or recently completed a degree in Business, Marketing, Communications, or a related field.

– Currently pursuing or recently completed a Bachelor’s degree or currently pursuing a degree in computer science, web development or UX/UI designs (preferable).

– Strong organizational skills and attention to detail.

– Calm and focussed personality is must. Eager to Learn & grow.

– Familiarity with e-commerce platforms (e.g., WooCommerce, Shopify) and social media tools (Instagram, Facebook, Pinterest).

– Basic understanding of inventory management, order processing, and customer service.

– Good communication skills, both written and verbal.

– Ability to manage multiple tasks and meet deadlines in a remote work environment.

– A passion for digital marketing, social media, and e-commerce.

– Creativity and an eye for design, with a basic understanding of graphic design tools (Canva, Photoshop, etc.) being a plus.

– Ability to work independently and manage tasks efficiently.

– Good work ethic and a positive attitude.

– Own a good quality desktop computer and have a high-speed internet connection, is Must.

Preferred Skills:

– Knowledge of basic data analysis and e-commerce metrics.

– Experience with social media management tools (Hootsuite, Buffer) and email marketing platforms.

– Prior experience in managing social media accounts or working in e-commerce is a plus.

– Familiarity with web design and basic coding is a plus.

– Freshers, with the right attitude to work are welcome.

What We Offer:

– Hands-on experience in the exciting world of e-commerce and digital marketing.

– A supportive and creative work environment with opportunities for growth.

– Flexible working hours and remote work.

– A potential pathway to full-time employment based on performance.

How to Apply: 

Application Process:

To apply, please submit your updated Resume along with a Cover Letter detailing your relevant experience and why you are a good fit for this role. Include examples of your previous work, such as social media posts or content you have created, if available.

Apply Here

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Business Administration Intern

Location: Remote (Fully)

Position Type: Internship (with potential for full-time employment)

Company Overview:

We are an innovative e-commerce startup specializing in print-on-demand products and personalized gift items. Our mission is to provide high-quality products, with unique designs to a global market. We take pride in our designs and product we offer. We’ve just started our journey and want you to be a part of it. We are seeking a motivated and dynamic individual to join our team and contribute to our growth.

Job Summary:

We are looking for a highly organized and tech-savvy Business Administration Intern to oversee various aspects of our business operations. This role will be critical in ensuring the smooth running of our online store, managing content creation, handling customer relationships, and maintaining financial records. The ideal candidate will have excellent IT and communication skills, a strong work ethic, and a positive attitude. This position offers a unique opportunity to grow with the company and transition into a full-time role.

Note: Initial Training will be provided.

Key Responsibilities:

1. Content Creation and Social Media Management:

– Develop and schedule engaging content for social media platforms (Facebook, Instagram, Pinterest).

– Create and manage ad campaigns on social media and Google.

– Monitor social media channels and engage with the audience.

1. Customer Relationship Management (CRM):

– Respond to customer inquiries and resolve issues promptly.

– Maintain and update customer databases.

– Send out newsletters and promotional emails.

1. Online Store Management:

– Manage product cataloguing, including uploading new products and updating descriptions.

– Handle inventory management and ensure accurate stock levels updates.

– Oversee the order fulfilment process, from order placement to delivery and successful closing of the order.

1. Financial Management:

– Keep accurate records of all expenses and incomes.

– Prepare financial reports and assist in budgeting.

– Handle invoicing and payment processing.

1. IT and Website Management:

– Perform regular website maintenance and updates.

– Coordinating with website specialists for technical support.

– Ensure the website is user-friendly and optimized for SEO.

– Troubleshoot and resolve any technical issues, with IT support.

1. Human Resources (HR) Management:

• Managing recruitment process, including job posting, resume screening, and coordinating interviews.
• Support the onboarding process for new hires.
• Maintain employee records and assist with HR documentation.
• Manage employee relations and address any issues that arise.
• Assist in the development and implementation of HR policies and procedures.
• Manage the performance review process and assist in employee development initiatives.
• Manage the process of termination when necessary, ensuring compliance with company policies and legal requirements.

Requirements:

• Bachelor’s degree or currently pursuing a degree in Business Administration, Marketing, IT, or a related field.
• Calm and focussed personality is must. Eager to Learn & grow.
• Strong IT skills, including familiarity with e-commerce platforms, social media tools, and CRM systems.
• Excellent communication and interpersonal skills.
• High level of organizational skills and attention to detail.
• Ability to work independently and manage multiple tasks efficiently.
• Good work ethic and a positive attitude.
• Own a good quality desktop computer and have a high-speed internet connection, is Must.

Preferred Skills:

• Experience in content creation and social media management.
• Basic knowledge of accounting principles and financial reporting.
• Familiarity with web design and basic coding is a plus.
• Freshers, with the right attitude to work are welcome.

What We Offer:

• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
• A pathway to a full-time position based on performance.
• Flexible working hours.
• Good financial growth path after successful completion of internship.

Application Process:

To apply, please submit your updated Resume along with a Cover Letter detailing your relevant experience and why you are a good fit for this role. Include examples of your previous work, such as social media posts or content you have created, if available.

Apply Here